Got Questions?
Frequently Asked Questions
Everything you need to know before you buy.
Where stated, the laboratory-grown diamond has an IGI report confirming cut, colour, clarity and carat, and ships with your order.
This piece is cast in solid gold — 9K, 14K or 18K depending on the design. Exact purity is shown above in the product details.
Ready-to-ship pieces dispatch in 2–4 business days; made-to-order pieces in 10–15 business days. After dispatch, allow 3–5 business days to metro cities and 5–8 to other locations.
Yes — free, fully insured shipping on every order across India, right up to your doorstep.
Yes — 30-day free, insured returns on eligible pieces, unused and in original packaging. Engraved and personalised pieces are excluded. After that, buyback as store credit applies towards a new Oré design.
Often, yes — metal, sizing or small design changes may be possible. Message us on WhatsApp with the piece you're looking at, and our team will confirm what's possible.
Resizing may be possible depending on the design. Message us on WhatsApp with your order number and we'll advise on options, timing and any cost involved.
Every piece states its gold karat, and IGI reports are shown where stated. Feel free to message us on WhatsApp with any questions before you buy.
