Contact information

CONTACT US

We’re Here to Help

Whether you need assistance choosing the perfect piece, checking an order or learning more about your Oré jewellery, our customer-care team is happy to help.

Customer Care

Email: support@orejewel.com
Phone/WhatsApp: +91 9677775661
Support hours: [Monday–Saturday, 10:00 AM–6:00 PM IST]

We aim to respond to all enquiries within 1–2 business days.

Order Support

For questions about an existing order, please include:

  • Your full name

  • Order number

  • Registered email address or mobile number

  • A brief description of your request

  • Photographs or videos, if reporting a product or delivery issue

Product Assistance

Contact us if you need help with:

  • Product information

  • Ring sizing

  • Gold purity and colour

  • Diamond details and certification

  • Jewellery care

  • Order tracking

  • Shipping and delivery

  • Returns, exchanges and refunds

  • Customisation or gifting enquiries

Visit or Write to Us

Oré
[Insert complete registered business address]
[City, State, PIN code]
India

Visits are available by prior appointment only, if applicable.

Send Us a Message

Complete the contact form below with your name, email address, phone number and message. Our team will get back to you as soon as possible.

For every moment. Forever.